Managing and reducingSickness Absence


  • To be able to recognise staff stress
  • Be able to successfully manage staff stress-related absence whilst fulfilling the
  • employer’s duty of care
  • Develop effective proactive approaches to prevent rather than cure
  • Empower successful ways for managers to best support staff


  • What is stress?
  • The nature of stress and how to manage it
  • Building up resilience
  • Internal vs. external locus of control
  • Coping strategies
  • Cognitive Behaviour Therapy (CBT) techniques
  • A leader and a manager
  • Setting personal goals with individuals
  • Signposting to other services for more support
  • Long-term sick absence
  • Discuss real-life case studies